Rongagin71 said:
One individual averages 20 complaints per day and has been filing for years.
Biden Admin sets new record for total complaints, many bathroom related.
https://dailycaller.com/2023/05/08/one-person-thousands-civil-rights-complaints-record/
That person sounds like either a paid 'activist' who's job revolves around just boilerplating as many complaints as possible, or someone who has found a loophole they hope to be able to benefit from personally, maybe by a lawsuit payoff or something of that nature.
Reminds me of a tale we heard at a conference a few years ago. We're you aware that companies are/were required to have websites with ADA compliance like it would redirect to a site that was audible for the hearing impaired, or had brighter, bigger text or something for visually impaired. There were individuals who would just scour the internet for business sites, that weren't complaint (hint, it's 99% of them) and then sue the business. More often than not, it's not the deep pocketed Amazons and Walmarts of the world, they have enough compliance people on staff to keep up with this stuff. It was your local landscaper or burger joint, who didn't use their site much (pre-Covid) and may have even forgot they ever registered it, much less had it ADA compliant.