Advice on moving into Manager role

813 Views | 9 Replies | Last: 20 hrs ago by Texag5324
wangus12
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AG
My direct manager recently left his position as our department head after nearly a decade in the role. I'm hoping to move into the role and was wondering if y'all had any advice for someone stepping into that leadership role?
DRAINS_05
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AG
Be prepared to answer tough questions. I recently promoted the exact same way. Co workers will surprise you with how they change once you're becoming their boss. Questions like how would you feel if your co workers became your manager and you had to report to them. I wrote up a change management plan and presented my case to better the engineering department. Focussed on gaining my employees respect upon taking the role by small changes that increased efficiency for everyone. Create a 90 day plan for what you will do upon taking the position. I had all of this printed and bound sitting on the table for my panel interview. The hiring manager told multiple leaders in our building he was not hiring from within. I got the job after 6 interviews and a lot of strange behavior from some coworkers. Stay calm and remember that you can't control how other people think. The buck starts and stops with you. You own your teams success and failures and ultimately their livelihoods. If you can't handle that kind of stress I'd think twice about taking the role. Good luck!
500,000ags
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(1) Managing up is as important as managing your team. First thing is to feel out how much leeway you're getting as a new manager. Unfortunately, some give 1-2 months and then expect you up and running.

(2) When asked to do something stupid or unreasonable, which will happen. Try to understand why it's being asked. Try to be coherent around what can be done versus what they want. Flexibility will come across.

(3) Your employees will likely smell the new manager on you and test or nag about promotions. Especially, if they see you, a peer, getting promoted. Bottle those conversations into set times upfront. I recommend quarterly.

(4) Other teams might also smell the new manager on you and test or nag about current processes and ownership. Tell them as part of the handoff you learned the current setup and nothing should be changed as you are ramping up. A conversation with and business case should formally be made to propose something new/different to ya'll's managers.

(5) Some days are going to be great and you get to promote someone, and others are going to suck as you have to answer for one of their critical mistakes. It all evens out. Usually.
Sims
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One of the biggest mistakes I see with new managers is alignment with the wrong team.

You can absolutely disagree within your management team, be vocal, fight, yell...doesn't matter as long as it is internal.

Your opinion of the management team as viewed by team you manage? Absolute alignment.
Cromagnum
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Be prepared to instantly be "on the other team". Coworkers that used to talk openly to you will now be guarded or won't talk to you at all. It's very lonely as a leader.
Milwaukees Best Light
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In a big company, the most effective managers I have seen are the ones that can shield the workers from all the meaningless bullcrap that guys in cubicles want them to do. Don't blindly sign your people up for tasks that don't have any real value just so some guy can now have some 'report' that justifies his job. Make sure your people know that if it makes it thru you, it has actual merit and is not nonsense. Someone has to actually do the work that your company produces in your job. Keep your team focused on that, not all the bullcrap.
jh0400
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Sims said:

One of the biggest mistakes I see with new managers is alignment with the wrong team.

You can absolutely disagree within your management team, be vocal, fight, yell...doesn't matter as long as it is internal.

Your opinion of the management team as viewed by team you manage? Absolute alignment.


This is great advice.
jh0400
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I've been a first time manager that had a team of former peers and promoted people from IC to manager where their teams were comprised of former peers. This is the advice I provided to the people getting promoted most recently:

Taking a management role where your new direct reports are your former peers is one of the hardest transitions you will make in your career. If you approach it deliberately and with humility, it can also become one of the most rewarding chapters of your professional life.

The first dynamic you should expect is that at least one person on the team will feel they were just as qualified for the promotion as you were. These are rarely low performers. In fact, they are often strong contributors who reasonably believed they were on the same trajectory. I have been on both sides of this situation, and I have also been the person making the decision when only some of several qualified individuals could be promoted. How you handle the people who were passed over matters more than almost anything else you do early on.

Resist the urge to over explain or immediately justify the decision. Give them space to process the outcome and come to you when they are ready. When that conversation happens, be prepared for hard and sometimes emotional questions. This is not a debate to be won. It is an opportunity to listen, acknowledge disappointment, and communicate your intent as a manager. Be clear about how you want to run the team, what you value, and how your promotion does not limit their future growth. If you do nothing else, make sure they leave the conversation believing that your success and their success are not in conflict.

A second challenge is redefining relationships. You are no longer one of the group in the same way you were before, and pretending otherwise will create confusion. This does not mean becoming distant or formal overnight, but it does mean setting consistent boundaries. You cannot selectively remain a peer with some people and a manager with others. Consistency is what earns trust, even when it feels uncomfortable.

Early on, it is tempting to prove that you deserve the role by doing the work yourself. This is a mistake. Your value is no longer measured by individual output but by how well the team performs. Focus on clarity, prioritization, and removing obstacles rather than being the smartest person in the room. Your former peers will notice quickly whether you are enabling their success or competing with them.

It is also important to reset expectations explicitly. Have one on one conversations with each team member early. Ask what is working, what is not, and what they need from you. Share what you expect from them as well. This creates a clean starting point and avoids carrying forward unspoken assumptions from when you were peers.

Finally, accept that not everyone will be happy, at least initially. Some relationships may change permanently, and that is not always a reflection of your performance. Your goal is not to be liked. It is to be fair, transparent, and supportive while making decisions in the best interest of the team and the organization. Over time, credibility comes from follow through, not from trying to make everyone comfortable.
AJ02
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I'm so lucky I have an amazing team. Our manager moved on and all my coworkers begged me to go for the position. I didn't put my name in the hat for multiple reasons (one being they would not backfill MY position, leaving us short 1 person on the team). But the fact that they all pushed me to go for it was a big ego boost.

And I think at least part of it is because of my "philosophy" as an IC/teammate:

I won't be friends outside of work. Friendly in the office, take an interest in how their families are doing, how they're doing, etc. But we're not going to hang out and get drunk after work. My business life is 100% separate from my personal life. It makes it easier should I find myself promoted to their manager, or should one of them be promoted to my manager.

I've always been more than willing to be the one to stick my neck out and push the envelope or stand up for my teammates against management or other teams. (diplomatically, of course) . So I can only assume they appreciate that and were looking for that from their new manager.

I will bend over backwards to "train up". I won't just tell someone the answer, but I give them guidance and train them on the skills needed to do the task. And I never make them feel like it's a burden for me (even though sometimes it is).

I don't participate in gossip and I avoid being negative about our jobs/other coworkers. Even though sometimes there's definitely a lot to be negative about, I mask well and put on a positive face. Had someone at my last job ask me "how do you always seem so calm even though things are falling apart??" And I told him "I fake it. Inside I may be seething, but outwardly people only see calm. Like a duck "floating" on a pond: calm above water, feet aggressively paddling below water."
Texag5324
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You cant manage everyone the same way. Some employees want/need weekly 1:1's, constant checkins, daily guidance on work, hand holding etc, and others dont need that at all and are more self sufficient. Ask your team how they like to be managed.

Ive had bosses that were all about brutally honest live feedback in the moment, and they came off as very abrasive and condescending. Sometimes (a lot of times) its ok to take 24 hours to cool down, think about the situation more in depth, and then approach your employee about the situation after youve had 24 hours to think about it.

Dont be afraid to get your hands dirty and do some of the grunt work to gain the respect of your team.

Being an effective manager is like being the HC of a team. You have to put the players in the right positions in order for the team to be successful.

Ultimately, think about the best bosses youve ever had, what made them a great boss, and do what they did. The worst bosses youve ever had, dont be like them, be the opposite lol.
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