Just signed up for Directv Stream and having major issues.

Can watch fine on a phone or computer but when I try to watch on a brand new Roku Ultra the DTV app spins and spins after I log in and then gives me "We had an issue retrieving this content; we weren't able to load this content. Please give us a moment and try again".

Roku and DirectTV have been no help and have said no idea whats going on all the way to its a known issue from Oct 25th but no idea when it will be fixed.

I then tried to validate ESPN app so could watch on TV with my Directv creditials; and got an invalid password message when I went there (100% was right password).

When I go to log in on Directv's own site it asks if I want to manage my AT&T account or Directtv; so I'm wondering if somehow an issue with me having the same email for AT&T and Directv and it's causing some database issues or something. Seems like that would happen to tons of people though.

Any ideas?

Did you download direct tv app or direct tv STREAM app on roku? If it's like firestick, that makes a difference.

Stream


Finally got it working after changing log in email…guessing some weird database issue.

Be warned that their Auto Extend feature for sports doesn't work at all. And no option to manually extend a recording by any length of time. So, if recording a live event, you'll need to go out to the programs following and tell them to record also.

Thanks Cliff!

Huge fan