I used to have Time Warner. I fired them. It was absolutely the worst cable service I ever had. Went out all the time. Techs would show up, test the line, tell me the meter showed perfect signal, and it was a black screen on the TV. They would shrug their shoulders, leave, and reschedule---same results
Went back to Direct TV, liked it when I lived at Lake Travis, and NOT ONE problem now. Outstanding service, (you can talk to live person, not be left on hold for 45 minutes like TWC, only to finally have a TWC rep in Awstin schedule another appointment).
TWC never cared, their answer was to issue credit. I had to point out to them, after several months of free cable, I was getting nothing for nothing. Only when I fired them, did they react with suggestions. Too late...
I had Roadrunner with TWC, worked fine. I now have DSL, and it works just as well for my needs.
Direct TV is light years ahead of Time Warner for television service