I plan on never doing any business w/ TWC again. When living in waYco, cable service was almost non existent, altho the phone worked,...just good enough to call TWC and get left on hold for 45 to 90 minutes. They would send somebody out, hang new lines, change out cable boxes, apologize, do whatever, but the end result was constant credits because the cable service was horrible.
Moved to Belton, gave TWC here a chance to come install, they said 3 weeks. Told em to sharpen their pencil, called AT&T, got a package deal w/ only a very few hiccups in almost two years.
TWC had an attitude, and that was they didn't care about service. At least w/ DirecTV I can talk to a live person in minutes (altho I haven't had a real need to).
Electric service, I've had 3 different in 6 years. You sign on, they start to raise rates, sure nuff, a competitor will knock on the door w/ a cheaper rate. Currently paying 9 cents a KW hour w/ Reliant Energy vs. the 14 cents of Direct Energy in waYco. I had TXU in Belton until Reliant offered a better deal, shop around