Royal Caribbean - Gratuities Increase

2,897 Views | 27 Replies | Last: 2 yr ago by Aust Ag
JMac03
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If you have a Royal Caribbean cruise booked, you may want to add gratuities now and pay them before 11/10. If you add and pay them before by 11/10, it is $16 per person, per day. 11/11 it goes up to $18 per person.

This is causing a big racket in the FB groups.
Player To Be Named Later
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Might lead to more people having them remove the pre-paid gratuities.
Marauder Blue 6
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Player To Be Named Later said:

Might lead to more people having them remove the pre-paid gratuities.
Why would people remove prepaid gratuities if the prepaid gratuities are not subject to the increase?
JMac03
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While I never ever recommend this, a lot of travel agents even said they were going to go have them reduced to the $16 per day they feel that the cruise lines just keep increasing these. Many feel like just include it in the cost of the cruise and be done with it.

While I didn't verify it, apparently Royal Caribbean had record earnings, and still they are still sticking it to the guests to pay the employees additional.

There are a lot of guests who do not believe in gratuities, and have them removed on board. Some say they tip in cash, but the problem is, is that some employees receive gratuities are people guests never even come in contact with.
Player To Be Named Later
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JMac03 said:

While I never ever recommend this, a lot of travel agents even said they were going to go have them reduced to the $16 per day they feel that the cruise lines just keep increasing these. Many feel like just include it in the cost of the cruise and be done with it.

While I didn't verify it, apparently Royal Caribbean had record earnings, and still they are still sticking it to the guests to pay the employees additional.

There are a lot of guests who do not believe in gratuities, and have them removed on board. Some say they tip in cash, but the problem is, is that some employees receive gratuities are people guests never even come in contact with.


I can understand that thought process. What I don't understand is why they even do this. I guess they could just raise the price of the cruises and give the increase to the crew. But I guess this way it "looks" like the cruise is cheaper to people.
Furlock Bones
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Player To Be Named Later said:

JMac03 said:

While I never ever recommend this, a lot of travel agents even said they were going to go have them reduced to the $16 per day they feel that the cruise lines just keep increasing these. Many feel like just include it in the cost of the cruise and be done with it.

While I didn't verify it, apparently Royal Caribbean had record earnings, and still they are still sticking it to the guests to pay the employees additional.

There are a lot of guests who do not believe in gratuities, and have them removed on board. Some say they tip in cash, but the problem is, is that some employees receive gratuities are people guests never even come in contact with.


I can understand that thought process. What I don't understand is why they even do this. I guess they could just raise the price of the cruises and give the increase to the crew. But I guess this way it "looks" like the cruise is cheaper to people.
this is why they do it. cheaper price. people are already committed. load of crap. at this point, i see it as no different than backend fees.
Scruffy
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An increase from $16 to $18/day, even on a 14day cruise is only $28/person extra.
I get it, if you have a family of 5 now you're looking at $100+extra for a 2 weeks cruise..... but it's a 2 week cruise.

I don't like the idea of tipping/grats anyway, but if that $2/day is going to break the bank maybe they shouldn't be spending the money in first place?
csnole
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I just read this in a Celebrity Retreat FB page - thought it was good info

Hi dear cruisers
I'm Zlatko, a former cruise ship employee.
Being in more cruising groups and reading the complaints from the people about raised charges, I decided to write a few words and one piece of advice- Cruise vacations are still affordable for most people, so book one and enjoy all the benefits. The value you will get for the money you spend on a cruise is not comparable with anything else. Friendly and well-trained crew, food included, room cleaned every day, different kinds of shows in the theater and the other venues, open and closed pool, a few of the most beautiful places on earth visited.....
About the GRATUITIES. An average cruise ship costs close to 1 billion dollars to build, and operating that ship is a huge expense, too. 80000 (Eighty thousand) gallons of fuel spent in a day, 20 trucks of supplies every seven days brought on board....... Whether the gratuities should be included in the cruise fare or paid additionally, those 15-20 $ are crucial for the cruise line. Please remember that when you go to the guest relations to cut that expense, you cut from the salary of the service crew.
Considering that you won't meet at least half of the service crew, canceling and giving the gratuities personally to a few crew members is not a good idea, either.
Tipping crew members has nothing to do with the gratuities, and it's always welcomed when possible.
Stay beautiful
Player To Be Named Later
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Scruffy said:

An increase from $16 to $18/day, even on a 14day cruise is only $28/person extra.
I get it, if you have a family of 5 now you're looking at $100+extra for a 2 weeks cruise..... but it's a 2 week cruise.

I don't like the idea of tipping/grats anyway, but if that $2/day is going to break the bank maybe they shouldn't be spending the money in first place?


And that's how they get you. This is "only" $2. The dining room increase is "only" X amount.... each little increase is "only" a small amount.

You can absolutely go to customer service and have the gratuity removed and tip how you see fit. This may push more people to actually do that.
AgLA06
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csnole said:


Tipping crew members has nothing to do with the gratuities, and it's always welcomed when possible.

JMac03
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AgLA06 said:

csnole said:


Tipping crew members has nothing to do with the gratuities, and it's always welcomed when possible.




Gratuities are a huge part of their salary. It's different than tipping extra.


The problem with removing gratuities on board and tipping in cash, is that there are people who are paid by the gratuities, who are now no longer receiving the gratuities, so they receive less pay. The only way to fix this is to make gratuities mandatory or just include it in the cruise cost.
2wealfth Man
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I always try to avoid situations where I don't have options. Being captive on a cruise ship is one of them.
AgLA06
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JMac03 said:

AgLA06 said:

csnole said:


Tipping crew members has nothing to do with the gratuities, and it's always welcomed when possible.




Gratuities are a huge part of their salary. It's different than tipping extra.


The problem with removing gratuities on board and tipping in cash, is that there are people who are paid by the gratuities, who are now no longer receiving the gratuities, so they receive less pay. The only way to fix this is to make gratuities mandatory or just include it in the cruise cost.
Then it isn't gratuities and should be a service fee. I'm not arguing if they should get paid. Just don't call it gratuity if it is in fact, not gratuity. That's overhead.

Because I, like most people have a hard time tipping people that haven't personally provided a service.
Player To Be Named Later
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JMac03 said:

AgLA06 said:

csnole said:


Tipping crew members has nothing to do with the gratuities, and it's always welcomed when possible.




Gratuities are a huge part of their salary. It's different than tipping extra.


The problem with removing gratuities on board and tipping in cash, is that there are people who are paid by the gratuities, who are now no longer receiving the gratuities, so they receive less pay. The only way to fix this is to make gratuities mandatory or just include it in the cruise cost.


Or have the cruise lines up their salaries.

Yes, I'm aware they'd just raise cruise costs, but at least they'd be done with this stupid song and dance.
JMac03
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And all of us TA's agree!
Scruffy
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JMac03 said:

And all of us TA's agree!


Might a first!
schmendeler
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You're welcome to leave any time.
The Milkman
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AgLA06 said:

JMac03 said:

AgLA06 said:

csnole said:


Tipping crew members has nothing to do with the gratuities, and it's always welcomed when possible.




Gratuities are a huge part of their salary. It's different than tipping extra.


The problem with removing gratuities on board and tipping in cash, is that there are people who are paid by the gratuities, who are now no longer receiving the gratuities, so they receive less pay. The only way to fix this is to make gratuities mandatory or just include it in the cruise cost.
Then it isn't gratuities and should be a service fee. I'm not arguing if they should get paid. Just don't call it gratuity if it is in fact, not gratuity. That's overhead.

Because I, like most people have a hard time tipping people that haven't personally provided a service.
I'm usually very anti everything to do with tipping culture, but in this instance I get it. There are a lot of people who I think go towards the overall benefit of our cruise experience, that we may not interact with directly. Those people do deserve to be included and this does that. But yes, just increasing their pay would do that too, which would increase the cost of the trip.

In the end it works out pretty much the same I'm sure. It's just in people's heads about what is "right"
Player To Be Named Later
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I just don't understand this one. They could have silently raised cabin prices by $2 and nobody would know. Yet they do this and create a big stir. Just weird
NoahAg
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I understand both sides of this. I get that RC can't just do away with the gratuity system and raise the cruise price. They need to compete on price with the other lines. Instead of gratuities they should call it a "service fee," and not allow people to remove it. Some cultures just will not tip, even for tremendous service.

With thousands of cruisers on a ship, unfortunately some % of them see cruise staff as nothing more than servants and will not reward them for their hard work.

We took our first cruise this summer, and even though I knew we were already paying gratuities I couldn't help leaving a little extra for our cabin attendant and two waiters we had all week. The biggest surprise from our first cruise was just how friendly and hardworking literally ever staff member was.
62strat
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A 'prepaid gratuity' seems pretty oxymoronic to me.

Gratuities are tips paid for a service. You can't determine an appropriate tip amount until the service is complete.

I would never pre pay a tip. I don't do it on third party food delivery apps, on uber, at a restaurant/bar, to a bellhop, the airport parking van driver guy handling your luggage, etc etc.
Certainly wouldn't on a cruise.

It undermines the purpose of the tip.

JMac03
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I tip extra the steward extra too. I even brought him snacks and treats you cannot typically get in Mexico. Tip waitstaff extra as well.

Last time I tipped the steward extra at the beginning and end of cruise. At the end he said "tell Mr. Jmac thank you". Ummm sir, he is not the reason toy are getting extra $$. I am.
NoahAg
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62strat said:

A 'prepaid gratuity' seems pretty oxymoronic to me.

Gratuities are tips paid for a service. You can't determine an appropriate tip amount until the service is complete.

I would never pre pay a tip. I don't do it on third party food delivery apps, on uber, at a restaurant/bar, to a bellhop, the airport parking van driver guy handling your luggage, etc etc.
Certainly wouldn't on a cruise.

It undermines the purpose of the tip.


I agree. But the $16/day goes to a lot of workers that you don't encounter on a cruise. It really would be best if they just raised their fairs, but I see why they do it this way.

Believe me, I really hate the construct of assumed tipping. Nothing worse than ordering at the counter and being asked to tip on the stupid iPad.
62strat
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NoahAg said:

62strat said:

A 'prepaid gratuity' seems pretty oxymoronic to me.

Gratuities are tips paid for a service. You can't determine an appropriate tip amount until the service is complete.

I would never pre pay a tip. I don't do it on third party food delivery apps, on uber, at a restaurant/bar, to a bellhop, the airport parking van driver guy handling your luggage, etc etc.
Certainly wouldn't on a cruise.

It undermines the purpose of the tip.


I agree. But the $16/day goes to a lot of workers that you don't encounter on a cruise. It really would be best if they just raised their fairs, but I see why they do it this way.

Believe me, I really hate the construct of assumed tipping. Nothing worse than ordering at the counter and being asked to tip on the stupid iPad.
There are a lot of people in the restaurant that you don't encounter; cook, bus boy, food runner, dishwasher, etc.. But you don't tip them. You tip the person that took your order.

On a cruise, you tip the person cleaning your room and doing other odds and ends for you, or a concierge who gets you dinner reservations or excursions.

There is no good reason why the cruise company should be relying on tips to pay back of house people.
schmendeler
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The real answer is just paying your employees appropriately instead of putting the onus on customers to pay extra.
Aust Ag
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"Nothing worse than ordering at the counter and being asked to tip on the stupid iPad."

Yeah, and while they stare at you!
62strat
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happened to me last night at qdoba.

I got no shame, I didn't hesitate a sec to hit 0%. This type of employee has never been tipped in the past, so I'm not starting now.
Aust Ag
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