Yes, I've both sent clients to Planet Hollywood Cancun and visited myself, though it has been a few yearsprior to COVID. I haven't had anyone travel there recently, but I have heard that while some areas may be showing a bit of wear, it remains a decent choice for families, especially those with teens.
The resort offers a great mix of teen-friendly amenities like the FlowRider surf simulator, a lazy river, a movie theater, and several sports facilities. I think your choice of Star class will serve you wellit includes perks like a personal butler, priority dining reservations, access to an exclusive lounge, and dedicated beach agent services.
There are plenty of dining options on-site. While nothing particularly stood out as exceptional during my visit, families often enjoy Guy Fieri's Burger joint for its fun and casual vibe.
All in all, I think you'll have a good experience, especially with the added benefits of Star Class.