I got a check in the mail from Green Dot for $600+. I did not know what Green dot was and assumed it was a scam. I wondered whether it was from another company that changed names so I Googled Green Dot and found it is a legit online bank/prepaid credit card company. I called their customer service line and talked to their fraud department. They looked up my name and did find an account in my name but said it was through one of their subsidiaries Go2bank and I would have to talk to their customer service.
The Go2bank customer service looked up the account that has my name on it and said I would need to talk to their corporate customer service line and gave me that number.
The corporate customer service said that the good news is that they are a prepaid/loadable credit card company only and that means they don't report to credit agencies and that my money/credit rating was not at risk. They recommended that I file a report with identitytheft.gov but that it was up to me whether I cashed the check. They said it was issued in my name and sent to my address so it is legally mine to cash.
I know I've never had a Green Dot or Go2bank account, but still wonder if it is from some other long lost account. I also still wonder if it could be a scam, but don't know how that would work. What would you do?
The Go2bank customer service looked up the account that has my name on it and said I would need to talk to their corporate customer service line and gave me that number.
The corporate customer service said that the good news is that they are a prepaid/loadable credit card company only and that means they don't report to credit agencies and that my money/credit rating was not at risk. They recommended that I file a report with identitytheft.gov but that it was up to me whether I cashed the check. They said it was issued in my name and sent to my address so it is legally mine to cash.
I know I've never had a Green Dot or Go2bank account, but still wonder if it is from some other long lost account. I also still wonder if it could be a scam, but don't know how that would work. What would you do?