Seeking creative alternative work location (AWL) solutions

3,000 Views | 29 Replies | Last: 2 yr ago by 62strat
Txmoe
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Management at my company has begrudgingly accepted that they have to consider some sort of AWL schedule to remain competitive. They've tasked me with looking for creative solutions to the problem instead of the typical things people are already doing. Curious what others have tried. TIA!
htxag09
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What's the issue with the typical things companies are doing?

My company is remote Monday and Friday, in the office Tuesday, Wednesday, Thursday. I think it's a great balance.
Bird Poo
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My company has "anchor days". Basically 3 days of mandatory in-office M, T, W. Other departments have elected to anchor on T, W, and Th.

Thursday and Friday we work from home. It's been a great compromise.
CapCity12thMan
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how about not complicating it and let people work where/when they want.

Keeper of The Spirits
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Because low performers perform significantly worse from home

Only a certain tier of employee is better off at home
Bexar Ag
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So then get rid of them?

I've noticed the majority of people who abhor work from home are middle of the road micro managers who get mad they can't flex their authority like they could in the office

Work from home is here to stay, cats outta the bag. Adapt or die
one safe place
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You guys are so lucky to get those four day weekends every week.
Bird Poo
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Bexar Ag said:

So then get rid of them?

I've noticed the majority of people who abhor work from home are middle of the road micro managers who get mad they can't flex their authority like they could in the office

Work from home is here to stay, cats outta the bag. Adapt or die


So true. I know a guy exactly like this. He mainly does it to kiss the ass of leadership though.
CS78
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Demand a 5 day in office week! Im tired of you people messing up my fishing on Thursdays and Fridays!
Txmoe
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htxag09 said:

What's the issue with the typical things companies are doing?

My company is remote Monday and Friday, in the office Tuesday, Wednesday, Thursday. I think it's a great balance.
There is nothing wrong with the "typical things" but we're limited in the number of days per week we can give people. I was curious if there are any other solutions out there.
Troy91
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We do staff 4 days out and 1 day in and management 3 days out and 2 days in.

Manager flexibility to meet in office needs, ie. front desk, mail handling, etc.

We don't have standard days out as we need to keep the front door open from 8-5 M-F.
Dr. Doctor
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For the high performers, let them pick the 2 days they work from home.

For others, make a schedule to have equal coverage. Some get Monday, some get Thursday.

~egon
chris1515
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My department had people scattered all over the DFW area. To mitigate the pain of the commute, we would rent temp/day suites type places that were more centrally located to everyone. That's when we were only in "person" one day a month.

Now we are in the office one day a week, with anyone outside of 30 mile radius on a once a month/as truly needed basis.

I feel like businesses need to do a much better job monitoring and weeding out those that really aren't as productive from home. Just my experience, but some of the ones that complain the loudest about being ".just as productive from home", might be right but that's because they were marginal contributors IN the office, and they maintain that same level of performance remotely. (Not targeting anyone on this thread btw)

CapCity12thMan
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Quote:

Because low performers

then why are they still there? But I get it, so why not do some position leveling in the company and people who are X position or higher get more options to wfh. Incentivize

I guess I also dont understand WHY you are limited in the number of days you can give people - why? what is this business where you retain low performers and have so many limitations

Troy91
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To successfully manage WFH, you have to shift from measuring activity to measuring outcomes.

Activity is how a lot of in person offices measured productivity. Hours in the building, # of calls made, # of meetings scheduled.

Outcome based is # of sales made, # of deals closed, etc.

If you are measuring activity, WFH is going to be a real challenge for your managers.

Decent book on the topic: How the Future Works: Leading Flexible Teams To Do The Best Work of Their Lives
jtraggie99
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Troy91 said:

To successfully manage WFH, you have to shift from measuring activity to measuring outcomes.

Activity is how a lot of in person offices measured productivity. Hours in the building, # of calls made, # of meetings scheduled.

Outcome based is # of sales made, # of deals closed, etc.

If you are measuring activity, WFH is going to be a real challenge for your managers.

Decent book on the topic: How the Future Works: Leading Flexible Teams To Do The Best Work of Their Lives
Activity is and has always been meaningless. Outcomes should always be the measurement. I work in software development and everything is about outcomes.

Too many companies and managers have no idea how to properly measure outcomes. And those are the ones screaming loudest that people need to come back into the office.
Dill-Ag13
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jtraggie99 said:

Troy91 said:

To successfully manage WFH, you have to shift from measuring activity to measuring outcomes.

Activity is how a lot of in person offices measured productivity. Hours in the building, # of calls made, # of meetings scheduled.

Outcome based is # of sales made, # of deals closed, etc.

If you are measuring activity, WFH is going to be a real challenge for your managers.

Decent book on the topic: How the Future Works: Leading Flexible Teams To Do The Best Work of Their Lives
Activity is and has always been meaningless. Outcomes should always be the measurement. I work in software development and everything is about outcomes.

Too many companies and managers have no idea how to properly measure outcomes. And those are the ones screaming loudest that people need to come back into the office.
Man, whole F500 corporations need to adapt. If I get my work done in 15 hours a week it is because I am efficient and I need more work (to be clear, I ask for more work), these same people that crush deliverables should be rewarded and compensated equivalently.
Bexar Ag
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They will never change, stupid old school mentality. Milk their workers for every ounce then find new ones. Rinse, repeat
AgsMyDude
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one safe place said:

You guys are so lucky to get those four day weekends every week.


I WFH full time so according to you in basically just retired right?
Keeper of The Spirits
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This is a lazy take and it sounds like you havent managed a lot of people. There is a huge difference in managing a team of 5 and a team of 200. The labor market is still relatively tight so you can't fire everyone. However forcing people to come back is a good way to thin your roster without having layoffs. You will lose mostly poor performers, as even the threat of it sends them scurrying.

You can be a lower performer and still have plenty of value. I define lower performer as the bottom 60%. The bottom 5-10% are not long for the job anyways. Most of the work force is a lower performer. I get the the adjectives are wrong here.

We have KPIs we have measured for decades and the shot up when everyone went home, at first. Then they fell off about 20% from historical averages.

Why did this happen and how did work from home play a role?

1. Being connected to email and teams/slack all day is not conducive to getting work done (numerous studies back this up) in order to stay connected from home it's hard for lower performers to prioritize disconnecting and work.

2. Meetings (also not productive time) are up, because the impromptu hey I can grab 5 mins is much more difficult in the virtual world, especially when you aren't connect (see #1). Meeting ls are also less effective because everyone multitasks (see #1) and prepare less because they will always have their materials on their computer to fall back to. In the office meetings were computer free but for the meeting leader. All materials had to be prepared in advanced

3. Once the lower performers didn't have the peer pressure to perform that came from they got satisfied with giving the bare minimum. It's easy to close your laptop at 4:30 and go do something else at home. It's harder to walk past a room of your colleagues working hard to leave. That and you live in your personal to do list. Instead of taking 5 mins to talk to your colleague about that new opportunity we end up doing our laundry

4. Most everyone feels less accountable to a picture on a screen than to and a flesh and blood person the have met in real life that they have a personal relationship with. Our hires who were hired during the pandemic have much less connection to their colleagues, the culture and the company. They are often satisfied with the bare minimum (see 3) yet they expect to be promoted similar to past classes of people (we are up or out) who had higher KPIs and were more connected to the mission. People doing the best minimum hurts top performers the most because they are the ones who pick up the slack.


I am not a work from the office zealot, I think WFH has tremendous value depending on your task and performance level. If you are in the top 40% you should get some leeway but you should be in 1-3 days a week. Bottom 60% should be 2-5 days depending on level. New hires should be in the office everyday

We all get rewarded based on profitability, so the more efficient you are the better we do, but we still expect that everyone puts in 40-50 hours per week if they wish to be promoted in the org
Txmoe
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Really appreciate the discussion on this and I got out of it what I was hoping for. Have a good weekend, everybody!
sts7049
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what good is it to require new employees to be present if your top people you want them learning from are only around a day or two a week?
Keeper of The Spirits
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The bottom 60 can handle new hires most of the time
Bexar Ag
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I disagree from experience.

I had a boss that would again vacation about 75% of the time. We were forced to come to the office even when we literally had nothing to do (all work was complete or up to date on following up). The only thing we had to look out for was inbound calls. Whats the point of sitting at an office all day if literally do nothing but browse the internet. We had attempted multiple times to convince him of WFH. The only time we were able to was at the beginning stages of COVID, and he went full micro manager. Calling every 2-3 hours asking us what we were doing, analyzing all our work, looking for stuff that was wrong in order to call us out and then say "this is why I dont like WFH". Hell we were only home for 4 weeks then forced back to the office. Slackers will always slack whether at home or in the office.
Keeper of The Spirits
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Sounds like a problem with the boss but also sounds like you worked at some type of call center with no mobility. If you have nothing to do at work and career type employment something is up.

The boss should be setting the example which they are obviously not but also doesn't sound like a place with a lot of a future. That sound ls like an entire department ripe for outsourcing or automation
CapCity12thMan
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Quote:

We were forced to come to the office even when we literally had nothing to do

what sort of job does one have when there literally is "nothing to do" - I just cannot comprehend the environments some people work.

62strat
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CapCity12thMan said:


Quote:

We were forced to come to the office even when we literally had nothing to do

what sort of job does one have when there literally is "nothing to do" - I just cannot comprehend the environments some people work.
I'm in estimating in commercial construction.. we are borderline nothing to do right now. Very few developers are continuing to pursue new industrial warehouse projects at this instant, and we have several projects that were budgeted and ready to go back in 2021, but many of them have been delayed by owners, so we reprice them 2-3 times a year. But it can all change quickly. Steel is/has been dropping, so at some point, if other trades follow suit as demand drops, all of a sudden, it will get busy again.

I'm literally pricing one job right now.. one that I've priced a few dozen times over the last handful of years for a particular developer. It's due in 2 weeks.. I could have it priced in 15-18 hours.
dahouse
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Not all jobs are 100% work all day.

Case in point - I have a large project and several smaller ones right now. We went out for bids last week on a portion of the large project and all my small ones are moving along.

So, until I get RFIs or get bids back, or, unless an inspector or contractor calls with an issue, I don't have anything to do. My invoices and PO's are all cleared and authorized, my expense report is current, and my timesheet is done.

My "job" is to be available to make decisions or escalate to the next level if the risk or money is above my comfort level or authorization level.

That being said, when it rains it pours so I'll have nothing for a day or two then get snowballed with issues and be on the phone or on a job until late.
Cody
Fightin Texas Aggie c/o 04
Keeper of The Spirits
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Real question, not intending to be crass, but why does your employer keep so many of you on staff? Do you think they will if things don't pick up?
62strat
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Keeper of The Spirits said:

Real question, not intending to be crass, but why does your employer keep so many of you on staff? Do you think they will if things don't pick up?

I'm one of only two estimators; the other estimator is a partner and retiring in a few years, I'm 8 years in; so I've got some unique protection there.

But absolutely, a large contractor like say Kiewitt with dozens of estimators, the low guys on totem poles should be updating their resume.
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