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Water Softener Drain Line Valve Not Closing

628 Views | 6 Replies | Last: 1 mo ago by rme
rme
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AG
I have confirmed this is my issue. Do I have to replace the entire softener valve assembly or is there a way to fix the drain line issue?

BenTheGoodAg
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AG
I think some model info or a pic might help.

Pretty sure my softener would need the unit replaced since it's all integrated.
rme
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AG
It is all integrated.
BenTheGoodAg
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AG
Likely going to have to replace the assembly. Maybe you're lucky and you're within the warranty period of the valve assembly.
rme
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AG
It's 4.5 years old and I don't think I even have paperwork. Looks like I'll be doing some online shopping.
rme
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AG
Thanks!
rme
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AG
Roger with DFW Water Softeners took care of the issue. Replaced Clack seal and spacer assembly for around $200 and we are good.
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