New video player and distribution

8,588 Views | 54 Replies | Last: 11 yr ago by ooshwa
ooshwa
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1:22p, 2/19/13
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Today we are releasing a new player and distribution system for the audio and video on our main site.

Please use this thread to document any trouble you may be having.

Please include what browser you are using and the title of at least one video that you are having trouble with.

[This message has been edited by ooshwa (edited 2/19/2013 3:30p).]
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Cowboy Curtis
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2:33p, 2/19/13
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No download or stream links are showing up...
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Jeromy18
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2:38p, 2/19/13
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same as curtis.
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ooshwa
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2:46p, 2/19/13
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which video and what browser?

[This message has been edited by ooshwa (edited 2/19/2013 2:47p).]
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Pumpkinhead
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3:27p, 2/19/13
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Cant play on my desktop. No 'Play' button thingie showing up.
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ooshwa
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3:29p, 2/19/13
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What browser are you using?
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MR. FISH
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3:54p, 2/19/13
I am using Internet Explorer 7 and there is no play button. It has always worked fine until today.

Fish tremble at the mention of my name
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montanagriz
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4:14p, 2/19/13
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I cant access it.
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ooshwa
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4:16p, 2/19/13
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MR.FISH, while I am glad to hear (and a little surprised) that our site has been working for you up to this point, I'm afraid we do not support IE7.

Here is a link to the page on Microsoft's website where you can download the latest version of Internet Explorer.

http://windows.microsoft.com/en-US/internet-explorer/download-ie
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ooshwa
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4:17p, 2/19/13
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montanagriz, could you tell me what browser you are using?
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montanagriz
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4:35p, 2/19/13
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Im not sure, but like Mr.Fish I was able to browse before. I dont have a play button to select

Maybe Im using internet explorer 9 for Windows Vista

[This message has been edited by montanagriz (edited 2/19/2013 4:41p).]
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Rambotx
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7:23p, 2/19/13
No audio or video programming capability. Using IE 8 for Windows XP.

Michael S. Hathaway

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howieag79
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8:37p, 2/19/13
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can't play - there is no arrow to start program

howieag79
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peacockjones94
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7:26a, 2/20/13
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I am having the same issues regarding there is no download link or play link. If I go to the media page I can play it from there but not download it.
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peacockjones94
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7:27a, 2/20/13
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I am using IE 8.
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ooshwa
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8:36a, 2/20/13
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IE8 Users: I have replicated the error and am working to resolve the issue ASAP.

IE7 Users: The fix for IE8 users may work for you as well, but I would recommend upgrading your browser as soon as possible.
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ooshwa
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9:09a, 2/20/13
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IE8 users: A fix has been applied. Please let me know if you continue to have trouble.
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Rambotx
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2:06p, 2/20/13
The Arrow and play bar now appears but still no connection for picture or sound link.
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ooshwa
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2:35p, 2/20/13
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It looks like you are still using IE7. You will need to upgrade your browser.

http://windows.microsoft.com/en-US/internet-explorer/download-ie
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bendover
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12:54p, 2/21/13
I'm using chrome and I can't pause it and let it buffer, so it stops and buffers as the video is playing like every two seconds.

Pretty much unwatchable for me.
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ooshwa
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1:42p, 2/21/13
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All videos or a particular video? Any time of day or a specific time? What type of internet connection do you have?
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tomraddick
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2:49p, 2/21/13
im trying ot listen to the jason cook audio and it works fine for the first 10 seconds adn then no audio at all, it just tries to load. tried on multiple computers, same issue...
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tomraddick
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2:57p, 2/21/13
26 second mark to be exact actually
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MosesHallEnforcer
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3:06p, 2/21/13
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quote:
I'm using chrome and I can't pause it and let it buffer, so it stops and buffers as the video is playing like every two seconds.

Pretty much unwatchable for me.


+1
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MosesHallEnforcer
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3:28p, 2/21/13
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switched to just audio for kenric mcneal and there is no sound.
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ooshwa
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3:33p, 2/21/13
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production team goof on that audio. i'll have them re-upload.

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ooshwa
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3:34p, 2/21/13
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do you have the same buffering problem with the 270p version?

Could you run a speed test for me real quick and let me know what you get for a download speed?
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tomraddick
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3:58p, 2/21/13
now at the 5.32 mark, same issue
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tomraddick
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3:59p, 2/21/13
download is at 35.7 and upload is at 30.0
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Gary79Ag
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4:31p, 2/22/13
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IE 9, Kenric McNeal talks...

No video displayed unless I click on Fullscreen.
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MosesHallEnforcer
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11:22p, 2/25/13
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download 1.73, upload 1.48. I will be calling uverse tomorrow and *****ing because I pay for 18 mps.

However, I don't have problems with any other videos, youtube etc.

Texags videos is unwatchable, i can't go 2 seconds without it buffering, and even if I try and let a video load for hours, it does the same thing.s
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MR. FISH
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8:41a, 2/26/13
I now can listen to the full show podcasts, but any link that has video doesn't work. I am trying to watch the women's basketball conference video and I get "cannot load M3U8: crossdomain access denied". I am now using IE9. Before your change all video worked fine.
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TomB
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11:00a, 2/26/13
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No video just now on Ryan Swope interview.
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ooshwa
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11:11a, 2/26/13
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TomB, are you saying when you try to play the video that you just get audio, or nothing happens at all, or do you get an error?
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TomB
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11:12a, 2/26/13
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No video on AD interview.
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