I have some AUSL championship series tickets that I am trying to transfer to a buddy of mine and he keeps getting an error message when he goes to accept them. Anybody have ideas or who I could reach out to for assistance? Not seeing anything in the app for support.

Try using a different browser. I use Brave and it doesn't work well for accepting tickets from the 12th Man.

You may need to start over. Cancel the transfer, reload your borders and then send them again. I've had that happen when the transfer isn't accepted fast enough.

Yea I did it 2 times and he's trying to accept them immediately.

could be something on his end.
he should should try alternate browser perhaps.
disable popup blockers, etc

Google AI fwiw

If you are encountering a ticket transfer error in your 12th Man Foundation account, it is often due to a processing delay, incorrect login credentials, or event-specific restrictions. [1, 2]
Use the following troubleshooting steps to resolve the issue:

• Wait and refresh: If an error occurs during the transfer, the system may still be processing. Wait 15 minutes, log back into your 12th Man Foundation Account, and check your "My Events" or "My Tickets" to see if the transfer went through.
• Verify recipient details: Double-check that the recipient's mobile phone number or email address was entered exactly as it should be without extra spaces or typos.
• Check the event type: Certain tickets, such as guest tickets for student sports passes, have limitations. If the "Transfer" button is greyed out, it may be because the event organizer has disabled transfers for that specific game or section.
• Avoid screenshots and app errors: Sharing screenshots of your tickets or your login credentials will invalidate them. Each ticket holder must use their own 12th Man Foundation account. [1, 2, 3, 4, 5]

If you still cannot complete the digital transfer, contact the 12th Man Foundation at 888-992-4443 or email customersupport@12thmanfoundation.com for assistance.