TxSquarebody said:
A global brand trying to support a network of dealers in a dying market. Easy to understand the strategy. As always, the problem was getting greedy. If the cost had been kept in check, very few would have been upset. Death rattle intensifies.
Disagree in this case. Cost was definitely a factor, but the fact that Deere made farming equipment that the farmer was unable to do even basic maintenance on themselves was the root cause of the complaints that led to this.
I know this comes as a huge shock to a great many people (not singling you out specifically), but a whole lot of people have no desire to take their vehicle, tractor, etc. to a dealer to do basic maintenance or to do repairs that should be easy to do in the barn or in the field. Changing the oil should not require a proprietary computer to reset the system. Changing a battery should not require a dealer service rep to come out to reset the computer so you can use your combine or tractor.
Your basic automotive maintenance tasks should be exactly that - basic automotive maintenance tasks that anybody with a few wrenches and the desire to do them themselves should be able to do without scheduling an appointment with a dealer so that you can use the equipment you have bought while performing routine PM or repair tasks.
Your average farmer, in general, is usually the type that will do that type of thing themselves. Especially when they can get it done and have their equipment back up and running weeks before a tech can be scheduled to work on it (which was also an issue - the time factor).