Xfinity cell phone service?

799 Views | 11 Replies | Last: 4 hrs ago by Ryan the Temp
abileneag09
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Anyone use xfinity cell phone service? I'm on Verizon now but xfinity is like 1/3 the cost and uses the Verizon network.

What's the downside? They told me you get de-prioritized in high congestion situations but i don't think that'll effect me too much, especially if I can save $100/ month.

Any reason not to switch that I'm missing? Their sales guy says xfinity invested in Verizon when they built the 5g network so they get really good pricing to sell their network as a result. Seems like they're just buying market share and pricing will go up in a few years, but i could save some money until that happens.
Jim01
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I've had it a few times and never had issues. Had it for the last year with deals. They expired and I went to the Xfinity store to renegotiate and they basically said "There are no deals for existing customers, your bill is what it is." So F them, leaving for "new customer" deals at TMobile with Costco. Also dropping their internet for ATT. The same BS every year or two hopping back and forth for new customer deals. It's ridiculous.
htxag09
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I've had it and had zero issues. Considering switching back.

As for their deals for "new customers"....not sure what that's about. Their service is one of the cheapest out there for all customers. When we had it, it was $30 per line (unlimited) for 2 lines. Our all-in bill was like $63. Unless you're talking about Xfinity cable, then yeah, agree.

AT&T and Verizon can't compete with that. T-Mobile was close, but the service sucked at our house and their wifi wouldn't let my wife VPN for some reason. Only other options that come close price wise are the Crickets,etc. But they generally don't offer the "free phone" incentives that Xfinity does.

Edit to add: as for the deprioritization, never experienced it. Only time I struggled with service everyone I was with also struggled with service. Think A&M games, etc.
Jim01
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I did have an insane deal with XFinity where I had 5 unlimited lines and was paying like $45 a month. After that expired it went up to $120, which yes is cheap compared to other big dogs.

However, through Costco I just signed up for TMobile for 5 unlimited lines for a total of $120 a month , and also got four iPhone 15s for free with no trade in, five $75 Costco gift cards, no activation fee, free shipping.

Adios Xfinity
htxag09
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Yeah I think if we switch back we get one line free for a year.

But, to be honest, I'm more understanding of promotions like that going away than the big carriers like AT&T where your bill goes from $130 to $190 for 2 lines. Slight hyperbole
tamc91
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Has anyone tried MintMobile? Seeing high ratings for the best deals, and it runs on TMobile network. It looks like 3 unlimited lines will run about $45 / mo.

We're about to get out of an expensive Verizon deal that we were shackled to with a new phone. What a racket.
Jock 07
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This thread is relevant to my interests. Bought my wife an Apple Watch to upgrade her old one for Christmas and Verizon isn't letting us enable the cellular function claiming we have to upgrade to a new more expensive plan for it to work. I've had Verizon since I was in high school but am done with their dumbassery. Just wasted 3 hours on the phone with some dip**** in India without getting anything resolved. Apparently I can get a free line on Xfinity for being AD? Need to really look into their service, already use them for internet.
dubi
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Jock 07 said:

This thread is relevant to my interests. Bought my wife an Apple Watch to upgrade her old one for Christmas and Verizon isn't letting us enable the cellular function claiming we have to upgrade to a new more expensive plan for it to work. I've had Verizon since I was in high school but am done with their dumbassery. Just wasted 3 hours on the phone with some dip**** in India without getting anything resolved. Apparently I can get a free line on Xfinity for being AD? Need to really look into their service, already use them for internet.


AD?
Jock 07
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Sorry, active duty
fire09
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I've been using it about a year now in metro Houston. No issues.
ForeverAg
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https://www.visible.com/get/?33MVWS3

Yes that's my referral link where I get like $15 or $20 bill credit if someone uses it. I've been on Visible for going on 4 or 5 years now. It's on Verizon network and I have unlimited full access to 5G Ultra wideband as well as unlimited hot spot. They also include watch service for those that want to add a apple or Google watch. I have calls, text, and data in Canada and Mexico and have 24 international days a year where I can use my service abroad. I just renewed on an annual plan during Black Friday/Cyber Monday and paid $225 for 12 months. At $18.75 a month, there simply isn't a better deal out there. Sign up for whatever new customer promo they have and plan to do an annual renewal at the end of November.
Ryan the Temp
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Quote:

What's the downside?

It's Xfinity.

Their customer service is some of the worst around. I just dropped them after spending almost 8 hours over the course of two days in live chat or on the phone dealing with 23 (!) different people.

If you like the price and you never have to contact customer service, then go for it, but if you ever have an issue and need to contact them to resolve it, you're effed.
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