Dear Diary. I go through this every couple of years when I buy firewood. I decided to stop using my usual guy because his cords kept shrinking. I've talked to no less than 6 people three that scheduled delivery but never showed. Finally got a guy to deliver who promised a full cord, not a "face" cord. I got the most egregious short cord ever delivered. Seems to me if you are selling something by volume you would know what volume you are delivering. I sent this guy back to get more. This calculates to .56 cord.