It's been one of those weeks, so I'm going to vent and hope that the horse owning Aggies take something from this.
First let me say that I love my clients, and the most important horse to me is the horse I'm working on at that point in time. I understand that horse owners think that their horse is the most important horse in the world, and I do my best to accommodate that. With that said, EVERY client I have thinks that way, and there's only one of me to go around. Asking me to drop what I'm doing to come take care of fluffy may not be realistic at that point in time. On top of that, I also have a wife and a 1 year old son who like to see me every now and then.
Second, I see your horse every 6 weeks for about an hour. If something is going on, you have to TELL ME. There are obvious things that farriers will notice, but if you come up to me randomly after a year and ask why your horse still isn't moving the way you want after a YEAR of not communicating any form of issue to me, you're going to get a lecture on client farrier communication.
Third, your farrier bill is like any other bill. Your budget may be tight, but this is our livelihood. If you decide that it's just not in the budget and don't pay after the work has been done, I'm now out time, shoes, propane, nails, gasoline, and wear and tear on my body. We'll work with you if you communicate your needs, but at the end of the day we're running a business not a charity.
Thanks for coming to my TedTalk
First let me say that I love my clients, and the most important horse to me is the horse I'm working on at that point in time. I understand that horse owners think that their horse is the most important horse in the world, and I do my best to accommodate that. With that said, EVERY client I have thinks that way, and there's only one of me to go around. Asking me to drop what I'm doing to come take care of fluffy may not be realistic at that point in time. On top of that, I also have a wife and a 1 year old son who like to see me every now and then.
Second, I see your horse every 6 weeks for about an hour. If something is going on, you have to TELL ME. There are obvious things that farriers will notice, but if you come up to me randomly after a year and ask why your horse still isn't moving the way you want after a YEAR of not communicating any form of issue to me, you're going to get a lecture on client farrier communication.
Third, your farrier bill is like any other bill. Your budget may be tight, but this is our livelihood. If you decide that it's just not in the budget and don't pay after the work has been done, I'm now out time, shoes, propane, nails, gasoline, and wear and tear on my body. We'll work with you if you communicate your needs, but at the end of the day we're running a business not a charity.
Thanks for coming to my TedTalk