One of my neighbors has a leak somewhere, but I'm down hill from them and the water is inundating my yard. I've actually resorted to digging essentially a holding pond in my yard to hold the 30-40 gallons that leak out every day. I've spoken to all my neighbors and all of them swear their sprinkler systems are empty, valve turned off, but we are still getting water every day. Will anyone from the city come out and try to track this down? Who would it be? Water dept, code enforcement?

I know it's not us because I've emptied my system and like I said I'm down hill. I think someone has a small leak in a sprinkler pipe or broken seal on a sprinkler head or something and they have not actually turned off their valve.

Water dept. They can figure out who is leaking and if it's on the customer side or the city side.

You can't go around checking all their meters but the city can.

Thank you. It's definitely on the customer side. Just need to figure out who it is. A couple of the neighbors seemed reluctant to even investigate if it could be them. Been going on long enough that I'm going to have to resod some areas though.

See Click Fix Link

Use this to report any and all issues (building, sidewalks, lighting, sprinklers, etc) that you see wrong. Then the city can evaluate it and send it to the right department to fix it!

This happened to me several years ago and the neighbor was away on vacation. It was not fun. Good luck.

We had a slow leak in the irrigation system at the main valve. Not 30-40 gallons a day kind, but enough to where the box was always full of water.

Good luck with that, it can be aggravating. We had an issue last year, my next door neighbor suffered more than I did (leak was in the yard behind him) but I did also since I was downstream when the water made its way down the curb 24/7 for 4 or 5 months once it bled into our street. Try blowing out the curb when it's always wet after you trim your grass....ugh

Yikes. City came out and investigated. They determined it was my neighbor next door. Weren't home at the time, they just looked at the meter. Left them a note on the door saying they had a leak and needed to call a plumber. Well they did. $500 later plumber determined no leak. Was able to talk to another neighbor and convinced them to allow me to turn off the supply at their backflow preventer to just to eliminate another variable as I continue to troubleshoot it. I think it's them. I hope my neighbor is able to get the city to reimburse that plumber expense.

Sweet Kitten Feet said:

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Yikes. City came out and investigated. They determined it was my neighbor next door. Weren't home at the time, they just looked at the meter. Left them a note on the door saying they had a leak and needed to call a plumber. Well they did. $500 later plumber determined no leak. Was able to talk to another neighbor and convinced them to allow me to turn off the supply at their backflow preventer to just to eliminate another variable as I continue to troubleshoot it. I think it's them. I hope my neighbor is able to get the city to reimburse that plumber expense.

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City can only see that water is flowing, they can't see if you have a leak. I wouldn't expect the city to reimburse as that is still a home owners judgement call. City was just trying to assist with a complaint.

I went through this situation. My neighbor said we may have a leak, so I hired a sprinkler company to come out who said no issues... then we moved to a plumber and he said it is probably the sprinkler; no house issue. Turned out it was my sprinkler system. My personal troubleshooting wasn't useful, because it only showed itself during certain sprinkler operations; so my first sprinkler hire was just someone wanting a quick 125 dollars.

I got a sprinkler contact off this forum, and haven't had an issue since.

What plumber charged a $500 service fee to come out ?

No clue. I was not there. She just came and talked to me last night. Plumber did do some digging and troubleshooting apparently.

I had actually asked her to wait a couple days to see if we noticed a change.

JP76 said:

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What plumber charged a $500 service fee to come out ?

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I had American Leak Detection come out for a potential pool leak. That was $500. Wonder if that's the going rate for leak detection?

75AG said:

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JP76 said:

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What plumber charged a $500 service fee to come out ?

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I had American Leak Detection come out for a potential pool leak. That was $500. Wonder if that's the going rate for leak detection?

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I'm in the wrong business….

Plumbing charges can be extraordinary. Like getting medical bill. I was recently quoted $3000 to replace a fairly short piece of corroding front yard waterline pipe.

75AG said:

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JP76 said:

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What plumber charged a $500 service fee to come out ?

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I had American Leak Detection come out for a potential pool leak. That was $500. Wonder if that's the going rate for leak detection?

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Pool leak is a different beast than a residential water line leak

JP76 said:

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75AG said:

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JP76 said:

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What plumber charged a $500 service fee to come out ?

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I had American Leak Detection come out for a potential pool leak. That was $500. Wonder if that's the going rate for leak detection?

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Pool leak is a different beast than a residential water line leak

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I would think pool leak detection would be much easier than finding a slab leak or other residential leak. I mean, it's a closed system.