I recently purchased through Big Star Honda on the Gulf Freeway. I had no contact going in and just reached out to several Honda dealers online. The sales contact at Big Star that responded to me was named Amelia. The reason I went with them is that they were very willing to negotiate via text, email, and phone before I went to the dealership. I had a final number and just went in to test drive and sign paperwork. No hassle. Just my experience, can't say if that is atypical for this dealer.