PSA - Make Sure Your SeatGeek Payout Info is Accurate

891 Views | 2 Replies | Last: 4 mo ago by Aggietaco
Aggietaco
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AG
Just an FYI to those that may have sold Aggie football tickets through SeatGeek - make sure your payout information and routing numbers are accurate. I had a wire routing number keyed in for my account instead of an ACH routing number and just noticed a few weeks ago that I didn't receive funds from the Samford game that we weren't able to make this year.

Even though the payout shows as processed with no errors in the SeatGeek system, I reached out to a CSR and they confirmed that the transaction did not complete. I did some looking through statements and found the same from a game in the '23 season as well. After updating, I was able to have them reprocess my payouts and funds are pending now.

For those that don't keep a close eye on their bank statements and just assume vendors are handling everything, this is a good reminder to make sure your accounts settle, SeatGeek was sitting on a nice chunk of change of mine.
BMX Bandit
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make sure your payout information and routing numbers are accurate


That's good advice generally
Aggietaco
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AG
Agreed. Entirely my fault, I just expected to get some notice that the payout couldn't be processed without having to reach out to CSR and them running some report that took a few days to get an answer on.
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