I've been with them since mid-covid crash. Overall I've been pleased. They completely missed the bear market of 2022, but their positioning towards the end of last year has more than made up for it and I'm now back in the green.
Unless you have some really small accounts (like a small IRA or other account that has to be kept separated), they do not use funds. Rather their goal is to use take the institutional level research that they do and apply it to build a balanced an properly diversified portfolio of individual equities. I recall before I rolled over to them, I sent them some statements from Merrill. I was shopping around as the 401(k) I'd rolled into IRA's were stagnating. Go figure, Merrils idea of diversification, I was paying fees to 28 different funds all that owned Apple. This was on top of what ML was charging.
They'll tell you, they don't pick stocks. They pick market categories, and from there they look at sectors, and from there finally select the companies they're going to buy. Ex... If we're in an emerging bull market, where to they expect gains? Growth, international, commodities? From there then they'll drill down to say energy, health care, technology, etc....
LIke another poster said. 1% isn't cheap. But my time isn't either and I don't want to devote the time necessary to manage the investments that I plan on counting on to see me into and through retirement.