Hope someone can help me. I know zero about tech. I stupidly hired a company called Four Computer to install a WiFi network at my home around 6 months ago. Guy named Quinton Casburn. Seemed legit. I want and need fast WiFi in my house. I'm just particular that way. Figured hiring a professional would be better than relying on ATT routers, etc.
Long story short, Quinton installed hardware made by Ubiquiti. Everything was fine except for occasional disconnecting issues from my 'hubs' which Four would reboot/restart remotely. Then few days ago, one hub became disconnected.
That's when I found out that Four and Quinton Casburn were apparently 'taking a hiatus' from work. Managed to contact him via email but after he attempted (and failed) to fix the problem remotely, he stopped answering emails. He has no phone except personal cell which Altex wouldn't give me. Altex initially recommended him to me.
I need an IT networking person to fix my network. Any help would be appreciated. Needless to say, don't ever work with someone named Quinton Casburn.
Thanks in advance.
Long story short, Quinton installed hardware made by Ubiquiti. Everything was fine except for occasional disconnecting issues from my 'hubs' which Four would reboot/restart remotely. Then few days ago, one hub became disconnected.
That's when I found out that Four and Quinton Casburn were apparently 'taking a hiatus' from work. Managed to contact him via email but after he attempted (and failed) to fix the problem remotely, he stopped answering emails. He has no phone except personal cell which Altex wouldn't give me. Altex initially recommended him to me.
I need an IT networking person to fix my network. Any help would be appreciated. Needless to say, don't ever work with someone named Quinton Casburn.
Thanks in advance.