Mobile wifi problem

712 Views | 6 Replies | Last: 13 yr ago by ooshwa
The D
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AG
At my house, texags on wifi works fine. When I get to my parents and connect to their wifi on my cell phone, every other website works fine but texags wont load. says "safari could not open the page because the server stopped responding."
The D
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AG
texags loads fine if I disconnect the wifi and just use 3g. i phone 4 btw
ooshwa
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Staff
AG
main site, mobile site or both?

do your parents use Comcast? if not, what ISP?
The D
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AG
Just mobile site. And yes they have Comcast.
ooshwa
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Staff
AG
There is some weird problem where Comcast creates problems for the mobile site. I have yet to determine the cause. Do they live in Houston?
The D
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AG
Yep Houston area.
The D
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AG
Since i can't use mobile on my phone on Comcast wireless, is there a way not to use mobile ? The regular site works fine but it constantly tries to load everything in mobile version and it stalls out. Is there a way to "block" it from going mobile ?
ooshwa
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Staff
AG
D, I'll look into how this might work. In the mean time, I'm preparing a ticket for Comcast. Would you mind emailing me the physical address where this problem is occurring?

[This message has been edited by ooshwa (edited 7/15/2014 3:50p).]
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