Paid for premium, not getting it

626 Views | 1 Replies | Last: 12 yr ago by mason12
stark_ag
How long do you want to ignore this user?
AG
I signed up for premium, ane waited for the window to close after confirming my card information. Waited a long time, way longer than normal, and finally decided it had hung up. So now I have a charge to my bank account, but can't access the premium content, and my account page shows I'm on the free option. I immediately emailed admin@texags.com asking for help, that was on wednesday. Still no access, still have the charge, and still no response from that email. Can I get some help?
mason12
How long do you want to ignore this user?
AG
staff@texags.com
josh@texags.com
Brandon@texags.com
gabe@texags.com
lauren@texags.com
mason12
How long do you want to ignore this user?
AG
from my subscription email confirmation:

Howdy from TexAgs,

Thank you for supporting the site by being a subscriber. This email is a receipt indicating that your credit card was billed for the following:

Description: Premium Subscription 08/02/13 - 09/01/13
Name: ******************
Username: mason12
Amount: 12.99 + 1.07 (tax) = 14.06

We hope you enjoy our service. If you have any questions or comments, please do not hesitate contacting us at admin@texags.com.

Thanks and Gig'em,

Brandon '95
TexAgs.com
(979) 446-0560
Refresh
Page 1 of 1
 
×
subscribe Verify your student status
See Subscription Benefits
Trial only available to users who have never subscribed or participated in a previous trial.