Video LiveStream Issues

740 Views | 19 Replies | Last: 12 yr ago by danieljustin06
2006EE
How long do you want to ignore this user?
AG
I can't get it to work in Chrome but it works in IE and (I'm told) Fire Fox.

Windows 7
Chrome Version 32.0.1700.72 m
IE: Version 9.0.8112.13421

In Chrome I get a black screen with just audio.
2006EE
How long do you want to ignore this user?
AG
Chrome still doing it. Any advice?
bqjoker03
How long do you want to ignore this user?
AG
Same for me.
2006EE
How long do you want to ignore this user?
AG
Uninstalled Chrome and installed Version 31.0.1650.63 m straight from google.

Maybe I was on a beta before? But it works now.
ooshwa
How long do you want to ignore this user?
Staff
AG
sorry the lack of response, i did test the on chrome yesterday, and could not find an issue.
ooshwa
How long do you want to ignore this user?
Staff
AG
running 31.0.1650.63 m
2006EE
How long do you want to ignore this user?
AG
I think the 32 is the beta.

http://www.google.com/intl/en/chrome/browser/beta.html

You can test it here. Might be a coming issue if they don't fix it before mass release.
danieljustin06
How long do you want to ignore this user?
AG
I'm running 31.0.1650.63 m after uninstalling and reinstalling. Before I got audio and a black box where the video should be. Now I am just getting audio and no placeholder for the video. Other videos on texags play, but no livestream. Also, IE won't load the livestream for some reason.

[This message has been edited by danieljustin06 (edited 1/14/2014 9:02a).]
lucid
How long do you want to ignore this user?
AG
I was just now able to reproduce this. I fixed it by disabling PepperFlash in Chrome, and leaving Adobe Flash enabled.

Here's a guide on how to do this:
http://helpx.adobe.com/flash-player/kb/enable-system-flash-player-google-chrome.html

Hopefully this will work until we can come up with a better solution.
danieljustin06
How long do you want to ignore this user?
AG
I installed flash for firefox, but it still didn't fix the livestream. I'm back to audio with a black box.
Fuzzbutt
How long do you want to ignore this user?
AG
lucid,

The workaround did the trick for me. Version 32 is rolling out in the stable channel now. Please let us know when the workaround is no longer required.
2006EE
How long do you want to ignore this user?
AG
32 is live. Will try this solution in the morning.
danieljustin06
How long do you want to ignore this user?
AG
I had 32 during the show this morning and still had the same issue. Not sure if it is a Chrome issue still or of our weird "firewall" that suddenly decides to block something that it didn't block before did just that.
2006EE
How long do you want to ignore this user?
AG
quote:
I had 32 during the show this morning and still had the same issue. Not sure if it is a Chrome issue still or of our weird "firewall" that suddenly decides to block something that it didn't block before did just that.


Did you try Lucid's fix?
danieljustin06
How long do you want to ignore this user?
AG
Yes. Pepperflash is disabled and flash straight from adobe is installed.
ooshwa
How long do you want to ignore this user?
Staff
AG
We've confirmed it is an incompatibility with both the new PepperFlash AND the new Adobe FlashPlayer 12.

We're hopeful our media delivery provider (Akamai) will provide a fix soon.
danieljustin06
How long do you want to ignore this user?
AG
Ok, thanks for the update ooshwa. Previous post said adobe flash would work. For now, I'll just wait.
ooshwa
How long do you want to ignore this user?
Staff
AG
Adobe Flash Player is ALSO a recent update. The previous post about Flash Player working is true for versions 9-11, but unfortunately not the new 12. Hopefully Akamai will get a fix out soon.
ooshwa
How long do you want to ignore this user?
Staff
AG
Akamai released a patch this morning that seems to have done the job. I am publishing it to the live site now. Let me know how it works for you.
2006EE
How long do you want to ignore this user?
AG
Mine is working.
danieljustin06
How long do you want to ignore this user?
AG
Mine is working now and just noticed the HD option. Nice work guys.
Refresh
Page 1 of 1
 
×
subscribe Verify your student status
See Subscription Benefits
Trial only available to users who have never subscribed or participated in a previous trial.