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ksp

Joined: Nov 18, 2009

Posts: 4,867

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I get this every single time I log in, i have hit the cancel button every time I log in, to only get aN error message and get the same acct message again( RENEW OR CANCEL), every time i log in. This happens on my Ipad and on my CPU as well.

V. annoying, what do I do here to stop that?

lucid

Joined: Aug 16, 2011

Posts: 2,423

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In reply to ksp • 9:47a, 10/10/14

AG

quote:
I get this every single time I log in, i have hit the cancel button every time I log in, to only get aN error message and get the same acct message again( RENEW OR CANCEL), every time i log in. This happens on my Ipad and on my CPU as well.

V. annoying, what do I do here to stop that?

Sorry about that. This should be fixed for you now.

ksp

Joined: Nov 18, 2009

Posts: 4,867

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9:52a, 10/10/14

Many a thx! Tried it and it is working again!!

TAQ

Joined: Nov 11, 2007

Posts: 756

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2:45p, 10/11/14

All of the sudden, I'm not authorized for premium...been a subscriber since it started???has my subscription expired or what's going on? If I need to renew, I want to get it done. Please advise asap.

ooshwa

Joined: Oct 10, 1999

Posts: 5,239

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2:52p, 10/11/14

Staff

AG

taq, your subscription expired on the 8th. If your email address is current, you should have received multiple notifications. There was also a grace period, but that has now expired.

You can reinstate your subscription immediately in your account settings.