Medical Practices: How's your patient traffic doing?

1,991 Views | 9 Replies | Last: 5 yr ago by Bruce Almighty
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aggiematt07
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AG
Our "phase 3" is 75% capacity, but we are seeing about 25-30% no show rate.
Kool
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AG
Volume is fairly close to normal, but not on the surgery side. Patients have to get COVID swabs, then self isolate until the day of surgery. Previously, turnaround was about 3 days on the hospital and ASC-certified test sites, now it is running closer to 7 - 10 days. I have had several surgeries cancel already because people just can't comply with that, result didn't get back in time, they forgot to lie to the pre-op nurse about going out of their house after the test but before surgery, etc.

Another complicating factor is that I have had to change my office template to allow for more time between patients for room cleaning, temperature testing, waiver signing, etc. And I don't spray Afrin and lidocaine in the nose to scope patients any more because of the risk of aerosolizing nasal secretions - I put it on pledgets and then insert those in the nose and wait for it to be absorbed. And they usually sneeze or breathe heavily or whatever when I do put those in.

Add to that the fact that almost every employee in my office, except me, has been ill at some point and has self-isolated. The only person that I am pretty sure had COVID (her daughter had it and she had a lot of symptoms consistent with it) tested negative. To tell you the truth, I am rather amazed that I haven't gotten it already, as an ENT who cannot tolerate an N95 all day in the office.

But I live in America, I eat every day, I have a roof over my head, and I get to write and say whatever I want unless it incites violence. Overall, not bad.
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aggiederelict
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I'm a physical therapist and own a practice here in Austin and my practice has slowed quite a bit. Probably only 50% of what it was before Covid.

Just trying to weather the storm.
Marcus Aurelius
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AG
We are probably 75%. With 1/2 being televisits. Pain in the ass for some testing - like pulmonary function testing (one of the few money makers for pulmonary that has sustained) and therapeutic sleep studies - requires COVID neg swab within 72 hrs. Hence I find myself ordering less. Revenue down. There needs to be another round of PPP.
ag0207
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AG
Specialist. Seeing 100%+ normal volume. It has been that way for our office since we opened back up to full capacity May 1st. April we did more telemedicine and were at 40-50% volume.
Aries
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Oncology clinic. Numbers have never dropped. Treating 50-80 patients a day.
AggieMPH2005
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Our ORs are full and the ortho clinics are about 90% but the primary care clinic I also manage is well below 50% of pre covid.
Aust Ag
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AG
I understand this pandemic is a boon for cosmetic surgeons, with people wisely using this work from home time to get boob jobs, tucks and face work.
ETFan
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FM in rural Texas, we saw the initial massive slump, but are back to 85-90% visit numbers, same for daily receipts. Very small percentage are tele and like mentioned above, a whole lot more work involved to see patients from a precautions standpoint.

Dentistry, wife in DFW, 60% as a guess, but slowly coming back.


Bruce Almighty
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AG
My wife's ER has been slightly busier than normal, but nothing crazy numbers wise. Covid has greatly increased though, so I imagine people aren't going to the ER that normally would.
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