infinity ag said:
This is what happens when a company passes into the hands of bean-counters and professional CEOs.
Here is how they do it. All they want to do is "maximize shareholder value" (something many on this board shout about a lot) and that always means a bad deal to the customer. The company shows higher profits because of lowered costs (due to cutting corners) even though the revenue has remained the same or reduced. Share price goes up because people look at profits that are temporarily juiced. The CEO gets a huge bonus and is lauded as a turnaround expert. He gets a sexy offer from another company and he leaves. The bad decisions eventually catch up as customers stop coming and the new CEO comes in and has to clean up the mess. Usually he fails and the company shuts down.
I don't know what the solution is, maybe there is none, but let's not pretend that these scam artists are any good.
It's always a balancing act. If you have a very loyal customer base and an established formula that works for generations, you don't change it for short term profits because it pushes the company off the cliff. Native Texans would understand. Yankees in Chicago or NYC don't.
“If you’re going to have crime it should at least be organized crime”
-Havelock Vetinari