yocod said:

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Went with Costco last time and couldn't be happier. Drop the truck off, go about your day, then get it when you want. I wouldn't want to wait around at Costco, Discount, or anywhere else. Costco had better prices, too.

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This is the way. Buy them at Costco. Take your flats to Discount.

Go to now is to use Tire Rack to purchase and do Discount Tire mobile install. Costs slightly more than going into DT, but way less hassle.

You get similar certs included for free with Tire Rack purchase.

txyaloo said:

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The problem with that plan is if you actually need to use the insurance, DT will replace the tire same day if in stock or usually next day worst case.

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This is why I really like DT, especially in DFW.

I have an oddball tire size (255/85/17) and yet my tires are usually replaced next day.

txyaloo said:

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ktownag08 said:

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Go to now is to use Tire Rack to purchase and do Discount Tire mobile install. Costs slightly more than going into DT, but way less hassle.

You get similar certs included for free with Tire Rack purchase.

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The problem with that plan is if you actually need to use the insurance, DT will replace the tire same day if in stock or usually next day worst case.

Tire Rack, you have to get a pre-approval from them before repairs, you have to pay for the full repair cost out of pocket, and then wait 7-10 days for them to hopefully reimburse you. I don't put much faith in road hazard plans from online tire shops. They have too many ways to weasel out of them

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Doesn't bother me, but I'm sure it does others. I personally don't think the certs are worth it so the "free" option that may not work doesn't bother me. I can also float a few hundred bucks on a credit card no issue.

ttha_aggie_09 said:

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1) they're not paid commission

2) were you looking at the BFG ATs because they specifically stopped making the previously model as they rolled out the KO3s. Yes, other stores have them in stock but they're not backfilling them at all as they shift to newer model

3) their bonus system is based on store performance which has more to do with profitability and how the manager is managing the store. Total volume of sales is a big chunk but so is managing costs… the managers that have good stores and do this well are rewarded very well but there is no specific kickback from any of the manufactures to any single individual in the store.

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ttha...did you work at DT and/or do you own one or something now?

The former in college and HS

Its funny to see DTs tread 'tool' and practices evolve over the last decade. At point they had this little hand tool and 1-10 number system, that just happened to always recommend replacement to every customer.
Now they have an app on the phone and they just wave it over the tire, always on replacement.

I deal with DT a lot with work. Seems like I've had best luck with the shop on Texas in BCS. Last time I went in to the one in Bryan for a trailer tire I must have had a very new worker. I knew I'd need a new tire because the nail was in the sidewall. I led the entire conversation because he wasn't asking any questions or even looking at the tire. Just had a, "damn man that sucks" vibe to him. When I told him it'd be going through a fleet management company he tried to discourage me from leaving the tire. Didn't know how to spell College Station when he put the work order in. Didn't take the tire out of the bed so I had to carry it and he didn't hold the door for me, which is fine but they usually all do a good job of those small things. Enough for me to notice when he didn't. I had to ask if they'd call me when it was done and he said yes. I never got the texts about my place in line. I called at the end of the day and they had no record of me there. A manager got on the phone and figured it out but seemed annoyed with the worker because the tire had been done a while back. I still have doubts I even got my rim back because he didn't put the work order on it like all the other tires left outside.

The one at Tower Point always seems too busy for us.

Never had that happen other than when I already knew I needed tires.

Has Costco recently reduced the variety of tires they carry? Probably gonna need new ones for my truck soon (275/65/18) and there's only a handful of Bridgestone/firestone and Michelin/BFGs. To include KO3s not being an option.

it's the chickfila of tire shops

Slow leak on front right tire and dude starts waving his phone over back tires , which are fine etc. Funny, he thought they all needed to be replaced. Told him I can see and feel plenty of thread.

drumboy said:

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The Wonderer said:

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drumboy said:

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The one on 18th is the pushiest I've ever been to, and myself and others have had them do the hard-sell we can't repair/rotate those. Not sure if it's related, but the manager has some sweet classics including a 71ish El Camino and a boxy Chevy stepside, maybe double cab.

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This is the one I use as well and they will probably successfully upsell anyone who is not knowledgeable in basic car things. Doom and gloom sales tactics.

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Yep, I actually bought a cheap tire depth gauge and take it with me waiting for them to swipe the device over it and tell me what my tires w/ 50% of tread left are 'close to 4/32 so they need to be replaced'.

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LX570's TPMS 'check system' message is showing, which in the past meant one of the sensors was out, and I've taken it to the 18th St Discount Tire 3 times but it's still on.

1st Trip: Dropped it off and walked to Reel for some happy hour bites and a refreshment. After close to 2 hours I look out and see it parked outside so I think it's done. Walk back over to be told that they tried to call me to confirm the $65 charge for a new sensor, but I confirmed that there was no missed call (checked for block spam call) and just left as it was well after 5 on a Friday and we had shlt to do.

2nd Trip: Dropped it off, went to Reel, called after an hour and they said it was done. Walked over and they said they changed all 4, wanted $260, but I told them that they replaced 2 in the past year or so they charged me $130. Light still on as I left but google told me that sometimes you have to drive a bit for it to reset.

3rd Trip: 2 weeks after the last visit, the light is still on so I take it back in this past Friday to be told they they had to order the correct sensor and they'd call me around 10 on Saturday. They did not call me on Saturday.

Every visit there makes me feel like I'm being punked.