Amazon Prime

10,443 Views | 79 Replies | Last: 2 yr ago by one safe place
Lake08
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Anyone else having major problems with on time deliveries? Over the past couple years, it's gotten bad. What Am I paying for?
Throwout
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AG
I rarely get the deliveries on time. If I do, it's typically items that are simple staples like detergent, TP, etc. I'm with you, I'm not sure if the juice is worth the squeeze currently, especially since I can typically get those items in the same amount of time from stores like Target.
AggieT
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Where do you live? I almost never have an issue in Houston.
Kenneth_2003
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I haven't noticed an issue. I don't live/rely on Amazon, but the couple times a month items arrive quickly and on almost always within the predicted time.

I don't rely on Amazon though for staples or daily use items.
MyNameIsJeff
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We canceled ours last year for this reason, and haven't missed it one bit. Still get things quickly enough, and most shows/movies we wanted to watch had to be purchased anyway.
Husky Boy Jr.
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I've had the opposite experience - I get many things same day now and some things I am getting in just a few hours.
bam02
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bam02
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I live in San Antonio and have commented several times about this issue. I bet for the first 10 years or so they were on time or early at least 99.9% of the time. Ever since Covid it's common for items to be late or just eventually get canceled because they can't deliver for whatever reason.
Picard
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They have enough market share now that they just don't care.

Used to be that you could complain about a late delivery and get either $10 refund or your Prime membership extended one month. That all went out the window during COVID.
jja79
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A 1.2 million SF Amazon fulfillment center opened near me 3 months ago. Last week I placed an order, went to lunch and it was on my porch after a chili relleno plate.
one safe place
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jja79 said:

A 1.2 million SF Amazon fulfillment center opened near me 3 months ago. Last week I placed an order, went to lunch and it was on my porch after a chili relleno plate.
If you had had enchiladas, it would have been on your porch before you went to lunch.
LMCane
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Lake08 said:

Anyone else having major problems with on time deliveries? Over the past couple years, it's gotten bad. What Am I paying for?
completely opposite from what I experience:

Amazon deliveries have gotten faster and faster- often times I can order something on monday afternoon and it is delivered Tuesday now.

for a condo in the DC suburbs.
The Pilot
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No issues with Prime for us in Denver. My account shows 160 orders this year, wife is probably at least that many x1.5 and we've maybe had issues with 1 or 2 orders.
jja79
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I actually placed the order from my phone just before pulling out of the drive way so I was surprised to see if there within an hour.

I've not had any issues having deliveries arrive on time to any of the addresses I've had things sent to.
Furlock Bones
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yes, Amazon shipping has gone to *****
Lake08
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AggieT said:

Where do you live? I almost never have an issue in Houston.


Waco
cryption
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About 40% of my packages delivered by amazon have arrived open. Just recently I ordered a new set of golf clubs and it arrived open with the drivers missing
The Pilot
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cryption said:

About 40% of my packages delivered by amazon have arrived open. Just recently I ordered a new set of golf clubs and it arrived open with the drivers missing


That's insane. So the drivers just drop off a partially or fully open box?
cryption
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Yup! Sometimes it'll be half-ass taped shut with clear tape but obviously not the paper amazon tape they use

The box of golf clubs was literally wide open when they left it at my door. I wondered if someone had opened it once it was delivered - but nay nay my cameras caught the open box leaving the amazon truck. This is an issue with deliveries BY amazon branded trucks.

I no longer buy anything important or expensive on amazon. Honestly I've started going to stores for things vs buying online more and more
The Pilot
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AG
Seems like it would be really easy for Amazon to go after those drivers. The drivers have to take a pic of the package after drop off.
cryption
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You'd think so, but the email i get clearly shows an open package delivered. I tried to contact amazon but it became such a hassle I just didn't even bother anymore. I sincerely doubt that the pictures have anyone reviewing them.
cryption
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I got curious and found the video

This is the golf clubs. It amazes me how blatant it is
The Pilot
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AG
busted!
htxag09
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Interesting. We've never had an issue, but to be fair we probably only order on Amazon maybe once a month. But just moved, so ordering more and had a package just show up like this. Guess they saw the battery warning sticker and checked to see what it was, weren't interested in the $50 myQ garage keypad. Pardon the messy kitchen, still moving in.

ETA: this was a same day delivery. Ordered around 3 pm and it was here at 6 pm.

Kenneth_2003
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I don't think Amazon drivers are actual Amazon employees. I think they use the FedEx model where routes can be purchased or otherwise picked up and the drivers are all contractors. I think the vans are leased by the route owner.

I'm pretty sure that's how they've resisted unionization all this time.
YouBet
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We live in Dallas and have a huge DC about 5 miles away so we get stuff same day or next day the vast majority of the time. Amazon drivers are employed by Delivery Service Partners which are simply independent companies that provide delivery services for Amazon, or they are independent contractors in Amazon's Flex program.
Texker
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Any way ya slice it Amazon is $$$$$.
Noble07
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Kenneth_2003 said:

I don't think Amazon drivers are actual Amazon employees. I think they use the FedEx model where routes can be purchased or otherwise picked up and the drivers are all contractors. I think the vans are leased by the route owner.

I'm pretty sure that's how they've resisted unionization all this time.
That is correct. The drivers are employees of a business that contracts with Amazon. If they hit performance KPIs, the owner doesn't necessarily pass on the bonus money to drivers so the bad ones will have high turnover and probably more susceptible to this kind of thing.
rilloaggie
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Our stuff generally arrives on-time and despite being in a fairly busy part of the hood, I haven't had much trouble with porch pirates.

I am working on a budget for next year and downloaded my purchase history from Amazon. We have been prime members since 2012 and get lots of stuff (dog food, snacks, cleaning supplies, etc.) delivered monthly. I do a pretty good job of making sure that we are getting items for a good price compared to what they would cost as a brick and mortar store but it is sobering when you go back and look at your spend over time. The rilloaggie household has spent just shy of $45,000 on Amazon since we've had an account
Matsui
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Rarely have any delays. I'm in ftw
rodan85
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College Station has many issues with prime delivery. I think one time it took 2 weeks for everything...
62strat
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Husky Boy Jr. said:

I've had the opposite experience - I get many things same day now and some things I am getting in just a few hours.
same here.
I feel I am more often getting same day (with $25 spend) or next day.

Denver suburbs.
62strat
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ri said:

. The rilloaggie household has spent just shy of $45,000 on Amazon since we've had an account
They took away the download order history (.csv) option back in march, how are you doing it now?
rilloaggie
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I googled "how to download data" and found some articles. In the app, click on "your account" > scroll all the way down to "data and privacy" > select "request your information and then "orders"
62strat
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rilloaggie said:

I googled "how to download data" and found some articles. In the app, click on "your account" > scroll all the way down to "data and privacy" > select "request your information and then "orders"
yeh that says it takes up to a month lol.

I found a chrome extension that pulls it by year and puts it in a csv.

I'm at just over $30k for ~1000 orders since 2001.
And only about $600 from 2001-2010.
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