Hilton Is about to have a Bud Light day

22,536 Views | 232 Replies | Last: 9 days ago by FatZilla
Artimus Gordon
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Might as well take down the American flag and hoist the antifa & somali flag to let patrons know where your sympathy lie.
HTownAg98
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KentK93 said:

ShaggySLC said:

KentK93 said:

Pretty dang fast!



That's pissed off Hilton brass right there. No way that gets done that quick without a I don't care what it cost from up top lol.

Agree! Hilton made sure it got done quickly.

Hilton wasn't going to let them use their brand for free. They probably paid a sign company a boatload of money to cancel their appointments yesterday to do this. I also would not be surprised if they're reaching out to those with existing reservations to book them to a sister property or cancel the reservation for a free stay in return.
KentK93
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HTownAg98 said:

KentK93 said:

ShaggySLC said:

KentK93 said:

Pretty dang fast!



That's pissed off Hilton brass right there. No way that gets done that quick without a I don't care what it cost from up top lol.

Agree! Hilton made sure it got done quickly.

Hilton wasn't going to let them use their brand for free. They probably paid a sign company a boatload of money to cancel their appointments yesterday to do this. I also would not be surprised if they're reaching out to those with existing reservations to book them to a sister property or cancel the reservation for a free stay in return.

Both Hilton & Marriott have great customer support when there is a problem or that has been my experience using the two brands of last 26 years.
Ag with kids
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KentK93 said:

HTownAg98 said:

KentK93 said:

ShaggySLC said:

KentK93 said:

Pretty dang fast!



That's pissed off Hilton brass right there. No way that gets done that quick without a I don't care what it cost from up top lol.

Agree! Hilton made sure it got done quickly.

Hilton wasn't going to let them use their brand for free. They probably paid a sign company a boatload of money to cancel their appointments yesterday to do this. I also would not be surprised if they're reaching out to those with existing reservations to book them to a sister property or cancel the reservation for a free stay in return.

Both Hilton & Marriott have great customer support when there is a problem or that has been my experience using the two brands of last 26 years.

Yep.

Last weekend when our flight back to TX got cancelled, I called and cancelled the Hilton rooms that I had booked for that day and the next, even though it was well past the no cancellation date. No *****ing, just took care of the issue.

I've had the same luck with Marriott too.

I'm sure it helps that I'm Lifetime Gold with both but currently Diamond Hilton and Platinum Marriott though.

Status does have its privileges sometimes...In fact, the last time I was leaving here, there were some issues and the lady at the check in was not as helpful as she should have been. Then I pointed out I was AA Platinum and her demeanor changed A LOT.
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StandUpforAmerica
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StandUpforAmerica
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KentK93 said:

HTownAg98 said:

KentK93 said:

ShaggySLC said:

KentK93 said:

Pretty dang fast!



That's pissed off Hilton brass right there. No way that gets done that quick without a I don't care what it cost from up top lol.

Agree! Hilton made sure it got done quickly.

Hilton wasn't going to let them use their brand for free. They probably paid a sign company a boatload of money to cancel their appointments yesterday to do this. I also would not be surprised if they're reaching out to those with existing reservations to book them to a sister property or cancel the reservation for a free stay in return.

Both Hilton & Marriott have great customer support when there is a problem or that has been my experience using the two brands of last 26 years.

I would normally agree with you, but had less than stellar experience recently with Marriott. We missed our connecting flight in Denver due to weather issues, and got stuck there overnight. We had a Marriott reservation in our final city, but obviously we couldn't make it there that night. I called their customer center and asked if we could move it to another Marriott property by the Denver airport. They said 'no'. So we ended paying for two rooms that night (2nd one not at Marriott). I know by the letter of the rules they didn't have to help us, but it sure would have been an easy fix.
/dearFacebookprotected
ShaggySLC
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StandUpforAmerica said:




Ag with kids
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StandUpforAmerica said:



Send the video directly to HILTON, not the actual hotel.

Let the hammer drop from above.
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aggiedata
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I commend Hilton for their strong response with action, not just words!!

CampSkunk
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StandUpforAmerica said:

KentK93 said:

Both Hilton & Marriott have great customer support when there is a problem or that has been my experience using the two brands of last 26 years.

I would normally agree with you, but had less than stellar experience recently with Marriott. We missed our connecting flight in Denver due to weather issues, and got stuck there overnight. We had a Marriott reservation in our final city, but obviously we couldn't make it there that night. I called their customer center and asked if we could move it to another Marriott property by the Denver airport. They said 'no'. So we ended paying for two rooms that night (2nd one not at Marriott). I know by the letter of the rules they didn't have to help us, but it sure would have been an easy fix.
/dearFacebookprotected

The issue in my mind is that "Marriott" and "Hilton" are just brand names. It's just like if I went into a McDonald's and had a crappy experience - it's likely the local franchisee who is at fault, not McD corporate, and when McD corporate gets reports of a franchisee not living up to his agreement, they pull the brand from that franchisee, just like Hilton did here. In your case you called the brand, and I think they should have advised you to call the destination hotel directly and ask them to waive their reservation. Of course I guess the brand could have told you that they will take care of it, but I don't think it was their call.
KentK93
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Ag with kids said:

KentK93 said:

HTownAg98 said:

KentK93 said:

ShaggySLC said:

KentK93 said:

Pretty dang fast!



That's pissed off Hilton brass right there. No way that gets done that quick without a I don't care what it cost from up top lol.

Agree! Hilton made sure it got done quickly.

Hilton wasn't going to let them use their brand for free. They probably paid a sign company a boatload of money to cancel their appointments yesterday to do this. I also would not be surprised if they're reaching out to those with existing reservations to book them to a sister property or cancel the reservation for a free stay in return.

Both Hilton & Marriott have great customer support when there is a problem or that has been my experience using the two brands of last 26 years.

Yep.

Last weekend when our flight back to TX got cancelled, I called and cancelled the Hilton rooms that I had booked for that day and the next, even though it was well past the no cancellation date. No *****ing, just took care of the issue.

I've had the same luck with Marriott too.

I'm sure it helps that I'm Lifetime Gold with both but currently Diamond Hilton and Platinum Marriott though.

Status does have its privileges sometimes...In fact, the last time I was leaving here, there were some issues and the lady at the check in was not as helpful as she should have been. Then I pointed out I was AA Platinum and her demeanor changed A LOT.

Yes I know I get preferred treatment for my Lifetime status of Diamond & Titanium. Yes I earned them with a lot of work traveling over a 10 year period. I'm Platinum for life with AA and I have some status with United as part of my Marriott status. Marriott's program is much better than Hilton after 2008.
Ag with kids
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KentK93 said:

Ag with kids said:

KentK93 said:

HTownAg98 said:

KentK93 said:

Sh****SLC said:

KentK93 said:

Pretty dang fast!



That's pissed off Hilton brass right there. No way that gets done that quick without a I don't care what it cost from up top lol.

Agree! Hilton made sure it got done quickly.

Hilton wasn't going to let them use their brand for free. They probably paid a sign company a boatload of money to cancel their appointments yesterday to do this. I also would not be surprised if they're reaching out to those with existing reservations to book them to a sister property or cancel the reservation for a free stay in return.

Both Hilton & Marriott have great customer support when there is a problem or that has been my experience using the two brands of last 26 years.

Yep.

Last weekend when our flight back to TX got cancelled, I called and cancelled the Hilton rooms that I had booked for that day and the next, even though it was well past the no cancellation date. No *****ing, just took care of the issue.

I've had the same luck with Marriott too.

I'm sure it helps that I'm Lifetime Gold with both but currently Diamond Hilton and Platinum Marriott though.

Status does have its privileges sometimes...In fact, the last time I was leaving here, there were some issues and the lady at the check in was not as helpful as she should have been. Then I pointed out I was AA Platinum and her demeanor changed A LOT.

Yes I know I get preferred treatment for my Lifetime status of Diamond & Titanium. Yes I earned them with a lot of work traveling over a 10 year period. I'm Platinum for life with AA and I have some status with United as part of my Marriott status. Marriott's program is much better than Hilton after 2008.



The moral of the story. Sign up for every reward program. It costs nothing.

Then when you travel, whether for work or fun, you're making future travel better.
You can turn off signatures, btw
HTownAg98
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StandUpforAmerica said:

KentK93 said:

HTownAg98 said:

KentK93 said:

ShaggySLC said:

KentK93 said:

Pretty dang fast!



That's pissed off Hilton brass right there. No way that gets done that quick without a I don't care what it cost from up top lol.

Agree! Hilton made sure it got done quickly.

Hilton wasn't going to let them use their brand for free. They probably paid a sign company a boatload of money to cancel their appointments yesterday to do this. I also would not be surprised if they're reaching out to those with existing reservations to book them to a sister property or cancel the reservation for a free stay in return.

Both Hilton & Marriott have great customer support when there is a problem or that has been my experience using the two brands of last 26 years.

I would normally agree with you, but had less than stellar experience recently with Marriott. We missed our connecting flight in Denver due to weather issues, and got stuck there overnight. We had a Marriott reservation in our final city, but obviously we couldn't make it there that night. I called their customer center and asked if we could move it to another Marriott property by the Denver airport. They said 'no'. So we ended paying for two rooms that night (2nd one not at Marriott). I know by the letter of the rules they didn't have to help us, but it sure would have been an easy fix.
/dearFacebookprotected

Most decent credit card companies will refund the cost of the room for situations like this.
Hoyt Ag
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StandUpforAmerica said:

KentK93 said:

HTownAg98 said:

KentK93 said:

ShaggySLC said:

KentK93 said:

Pretty dang fast!



That's pissed off Hilton brass right there. No way that gets done that quick without a I don't care what it cost from up top lol.

Agree! Hilton made sure it got done quickly.

Hilton wasn't going to let them use their brand for free. They probably paid a sign company a boatload of money to cancel their appointments yesterday to do this. I also would not be surprised if they're reaching out to those with existing reservations to book them to a sister property or cancel the reservation for a free stay in return.

Both Hilton & Marriott have great customer support when there is a problem or that has been my experience using the two brands of last 26 years.

I would normally agree with you, but had less than stellar experience recently with Marriott. We missed our connecting flight in Denver due to weather issues, and got stuck there overnight. We had a Marriott reservation in our final city, but obviously we couldn't make it there that night. I called their customer center and asked if we could move it to another Marriott property by the Denver airport. They said 'no'. So we ended paying for two rooms that night (2nd one not at Marriott). I know by the letter of the rules they didn't have to help us, but it sure would have been an easy fix.
/dearFacebookprotected

I would ask for a supervisor, or call back and get another agent. 0 reason to justify why they did not accommodate.
bobbranco
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Bye Gia!
Kenneth_2003
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StandUpforAmerica said:

KentK93 said:

HTownAg98 said:

KentK93 said:

ShaggySLC said:

KentK93 said:

Pretty dang fast!



That's pissed off Hilton brass right there. No way that gets done that quick without a I don't care what it cost from up top lol.

Agree! Hilton made sure it got done quickly.

Hilton wasn't going to let them use their brand for free. They probably paid a sign company a boatload of money to cancel their appointments yesterday to do this. I also would not be surprised if they're reaching out to those with existing reservations to book them to a sister property or cancel the reservation for a free stay in return.

Both Hilton & Marriott have great customer support when there is a problem or that has been my experience using the two brands of last 26 years.

I would normally agree with you, but had less than stellar experience recently with Marriott. We missed our connecting flight in Denver due to weather issues, and got stuck there overnight. We had a Marriott reservation in our final city, but obviously we couldn't make it there that night. I called their customer center and asked if we could move it to another Marriott property by the Denver airport. They said 'no'. So we ended paying for two rooms that night (2nd one not at Marriott). I know by the letter of the rules they didn't have to help us, but it sure would have been an easy fix.
/dearFacebookprotected

We use primarily IHG for work. I've never not had them modify a reservation when things changed beyond my control. Generally call the hotel directly if it's too late to make the change within the app.
KentK93
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I wish IHG had lifetime status because their are place where they are the best option.
aggiedata
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These government X accounts are on fire

Kenneth_2003
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KentK93 said:

I wish IHG had lifetime status because their are place where they are the best option.

Agreed... I'm regularly Diamond, but the absolutely need lifetime status
aggiedata
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jeremy
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jt16 said:

Hilton cut ties with this hotel group and removed them from their network




jeremy
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"I care more about your families and unity"

How noble. Why can't communists understand that there is a finite amount of resources?

If she understood this FACT she would be better to say, "I care more about illegal immigrants than American families"
FatZilla
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